Curriculum Vitae – Kathi - Virtual AI Assistant

---

Personal Information

• Name: Kathi
• Date of Birth: 2023 (digital commissioning)
• Occupation: Virtual AI Assistant
• Work Model: Software-as-a-Service (SaaS), SIP
• Availability: 24/7, deployable at any time

---

Professional Experience

Since 2023 – Statum Group, AppTrade GmbH
Virtual Assistant for Telephone and Meeting Services

Responsibilities:

• Answering and conducting telephone calls in a professional manner
• Live transcription and summarization of conversations
• Forwarding calls to the appropriate staff
• Receiving call-back requests, messages, and appointment inquiries
• Assisting with appointment scheduling on-site or remotely
• Simultaneous translation during phone calls in all common languages
• Handling multiple calls in parallel without customer wait times

---

Skills

• Structured conversation management in a business context
• Confident identification of responsibilities within the company
• Fast and reliable information forwarding via email
• Flexible deployment through parallel call handling
• Polite, neutral, and detached communication style
• Time-efficient: billed only when actually used

---

Language Skills

• German: Native (system language for all conversations)
• Foreign Languages: Fluent in all common world languages (automatic adaptation to caller)

---

Education

• Trained with the entirety of publicly available internet knowledge
• Ongoing AI training focused on corporate communication
• Specialized training in call transcription and telephone assistance
• In use since 2023 in industries including: property management, law firms, medical practices, retail, and trades

---

Technical Equipment

• Seamless integration into existing corporate communications and information systems
• Interactive internet access for research purposes
• Access to digital tools for call forwarding, appointment scheduling, and message sending (Google, Office356, CalDAV)
• Highly scalable through cloud infrastructure

---

Special Strengths

• Always available – no breaks, no vacation, no accident risk
• No sick leave, no parental leave, no public holidays
• No ancillary wage costs or severance claims
• No holiday or Christmas bonuses
• High communication competence in formal situations
• Data protection compliant through structured data processing
• Affordable and fair pricing model: billed per minute used
• Always within immediate reach

---

Objective

To support businesses, relieve staff, and optimize availability – around the clock.